At MOOF, we pride ourselves on having certified agents who embody our core values and provide exceptional service to our clients. Our certification process ensures that every agent meets rigorous standards and is committed to our mission of creating positive experiences. Here’s an overview of our certification requirements and core values.
Certification Requirements for MOOF Agents
Internal Procedures :

1. Client Certification Classes: Attend all required client certification classes like “Fair housing, etc. etc. 

2. Customer Service Excellence: Demonstrate positive customer service, prioritizing client satisfaction over commission.

3. Professional Advertising: Use professional photos, videos in all ads. Accurately represents properties as they are.

4. Certification Agreement: Agents sign and agree to a strict set of Rules they will follow  "I Agree to the Certification Rules" document.

 
Experience Verification:

• Rentals: Agents must have completed at least 10 transactions

• Sales: Complete 6 transactions.

• Commercial: Complete 6 transactions.

• Profile Completion: Complete SE profile.

• Testing: Pass sales, rental, and fair housing tests.

• Company Representation: List MOOF as the company they work for on Facebook.

• Reviews: Have no negative reviews and a minimum of 10 positive reviews on Yelp or Google.

Core Values

1. Positive Culture: Creating and fostering a positive, fun, and enjoyable culture we take pride in.

2. Honesty and Integrity: Upholding a reputation of honesty and integrity.

3. Respect and Empathy: Treating everyone with respect and empathy.

4. Embracing Change: Growing as individuals by embracing change, which will, in turn, grow the collective.

5. Exceptional Service: Creating positive experiences through exceptional service and value.

Mission Statement
At MOOF, our mission is to create positive experiences by providing exceptional service and value. We are dedicated to upholding a reputation of honesty and integrity, treating everyone with respect, empathy, and professionalism. Our company culture thrives on positivity, fun, and enjoyment, which we believe are essential for personal and collective growth.
The name MOOF represents our philosophy of moving people forward in their lives and businesses. We focus on enabling new beginnings, avoiding dwelling on the past or harboring negativity. By embracing change and fostering a supportive environment, we aim to make a meaningful impact on the lives of our clients and agents.